| rev:text
| - I had progressive motorcycle insurance for two years as of writing this review, and canceled it today for very good reason.
My policy was paid a year in full effective august 2013 to August 2014 (Completely paid!) and I also sent the required documentation they mailed me about 2-3 weeks later to finalize the deal. So come March 2014 I receive a letter from the Nevada DMV stating that "I am uninsured, provide proof of insurance or pay 250$ to reinstate your registration". I instantly called Progressive and they searched the state database and informed me I had a 12$ outstanding bill because of a new law passed in Nevada for under insured/under covered motorists. I gladly paid the 12$ and asked that they please inform the NV DMV that I have had coverage from August 2013 paid in FULL! The representative said that she would, and at that point I was very happy. She also asked me if I wanted to pay for my policy renewal for August 2014 to August 2015, I said sure so I don't forget let's get that out of the way. So I paid for an additional year in full, thanked the rep for her time and went on my marry way.
Come May 2014 I received another letter from the Nevada DMV, and stated if I do not provide proof of insurance from January 15th 2014 to March 15th 2014 that my license would be suspended, registration revoke, and could face possible fines up to and including jail time!? So I called Progressive and asked them WTF? Basically. I was informed according to their system connected to the NV DMV, that I did not have coverage from January 15th until March 15th 2014. I informed the rep that I paid in full effective August 2013 and I should be covered until August 2014, and I also paid my coverage until 2015! So I was kindly informed that because of the new law passed by Nevada - under insured motorist coverage needs to be offered, but not required. I informed the rep I never received anything in the mail, and in the event of a policy cancelation shouldn't I have received a phone call to remedy the situation! She said we are not required by state or federal law to call customers, just send them notifications in the mail! I then asked to speak to someone else, as she was becoming irate as if I was the one at fault here.
So I spoke to an under-writer and explained the situation. She said I have to pay any fines from Nevada of face jail time. At this point I was livid!!!!! I informed her that Progressive took my money to cover me for a year, a notice was supposedly sent to my house which I never received for a new Nevada state law. At that point Progressive dropped my coverage without so much as a phone call, and now I have to pay 500 dollars after you took 450$ to cover me for the year without at least a refund of that money!? And then took additional money for the next year clean to 2015!
I then asked for a refund, and informed the women on the other line that I would be contacting the insurance commissioner and BBB and whatever other acronym agency I can call. Steer clear of these folks, the only reason I used them was because Esurance has motorcycle coverage through them. I have had Esurance for 10 years now, never had any issues like this crap. They call me to renew the policy every 6 months on my 4 cars, and make sure they are getting me the best price. I called my Esurance Rep and told him what happened; he said it happens to often with Progressive. I have a credit score of 760 and pay every bill I have ever had on time, and these morons take the cake that's for damn sure.
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