We go to this Starbucks all the time - several times a week at least. The staff are friendly and do a great job at not only correctly making each drink but also remembering regulars and getting their orders started before they have even gotten to the register. The overall environment is typical Starbucks - sometimes not very busy, sometimes crazy busy. We can usually find somewhere to sit. Sometimes people bring annoying children that they don't control, but that really has nothing to do with Starbucks.
4 stars instead of 5 because Starbucks as a company does not have the highest quality coffee even though it is a great place to hang out and study or chat with a friend.