We joined this facility recently and have been pretty disappointed so far. The facility itself is great and the staff working there do a fantastic job keeping it clean. The food in the cafeteria and restaurant could definitely be improved, however, the service is generally great and the kids who work in the cafeteria are very friendly and professional. Our problem is mostly the fact that nothing is included in your membership. I have been a member at other facilities and basic fitness classes (ie. spin, etc) are always included. Even at a very basic gym like Spa Lady or Good Life. But you have to pay extra for these classes here. I attended a couple of them and was extremely disappointed with the quality of the class. All the programs and classes are also at very inconvenient times. If you are a family with two working parents and don't have a nanny, there's not very much left to register you or your kids up for. The limited classes that are available in the evenings and weekends get booked up very fast so good luck getting in. Also, if you plan on booking an event at this facility, good luck getting a response from the coordinator. You have to send her 3 follow up emails to get even one response from her. It's extremely frustrating. Overall, we regret joining this facility. If we could quit and get our money back from when we joined, we would.