We called them for a water system in our new house. No hard sale or pushey sales. Showed us what they had for a reasonable price. The installers had a big job as the house eas not preplumbed for the unit. They did a creat job. Provided two extra treated water taps outside for plants or washing car. We had a few questions a few months after install and they were fast to call us back and courteous with explanation. We wanted to change to potassium chlor and they happily adjusted the unit program at no charge. Good company, moderate pricing and ver good service and installers.