I was so excited to go to eat here. Several friends have been raving about it. I will say the food was plentiful and delicious. My reason for a low rating is that the service (IMHO) was below standard. We waited more than five minutes after being seated to even be greeted for a drink order. I looked around and it wasn't busy. Having been a server before, I felt it was too long to be greeted and offered a drink once we were seated. I noticed one of the servers asked all the tables around me if they needed anything (once we had our food), but walked right by us. My glass was empty and a pile of plates from pre-meal were sitting waiting to be taken. It would appear that the servers are only focused on their tables. My experience has been you ask all in the area if you ask one. It was as if blinders were on. I was disappointed in the service and will give Black Bear another try. It could have been the day or time or location. However, the food was hot, fresh and more than plentiful.