The location is huge, 3 levels and it gets pretty pack during lunch. They do take reservations but only through phone and not open table. The girls at the front desk aren't the brightest... one of my parties came late and asked for the reservations name they just said "no, sorry". Couldn't you offer to ask more to help the place is 3 levels...
In terms of food, the flavour is amazing for a chain restaurant. The presentation and quality is 9/10.
Their Szechuan chicken lettuce wrap is very flavourful one of the best tasting appetizers.
The tuna stack is a tartar, that one comes with rice crackers. The crackers are very crunchy and a perfect match for the tartar.
Calamari was noting special, the pieces were small and not crunchy.
My main was the butternut squash ravioli with prawns. The portion is just right if you think it's a bit small. Mind you I did have 3 appetizers shared amongst 4 other ppl.
I ended with an earl gray tea. When it came i was surprised that the tea is organic which is not bad.
Will come again to try their other food as they do have a lot of selections.