I purchased 2 trucks from Towbin and have had many service appointments, maintenance appointments, re-call appointments and emergency appointments. I have had only 1 bad experience there and it was resolved quickly and efficiently. There is a service agent there named Cesar and he really does go above and beyond to make sure his customers are taken care of. Cesar is the only service agent I deal with and if he is not there then I will come back when he is there. I would highly recommend Towbin Dodge and Cesar for all of your automotive needs.