I just spent 10 mins. at the front register ordering a simple tri-tip sandwich with 2 types of cheese extra mayo and cold. The cost of the sandwich was slightly more than $14.00. I just sat down to eat my lunch as I worked and the sandwich is wrong and I just find this such a frustrating situation. One cheese, not the two I was charged for. Mustard heavy mayo light.
I couldn't locate a local phone number so I called one of the other 3 and was told they couldn't give me the number but I could locate it online. I explained I had just attempted to find it on the Internet and couldn't find the number. Still referred to online.
$14.00 sandwiches need to be correct. This is my second bad experience at a Las Vegas Black Bear. Expansion is great but your service level should not suffer. Too bad they haven't learned this lesson.