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| - The first time we got BBQ at this Queen City Q location I thought it was pretty good. Have been there a few times, but the food quality seems to vary a lot from visit-to-visit. We generally go for the pork BBQ, but it's pretty greasy at times. When getting it in bulk to take out and saving some in the refrigerator, it's not real appealing to see the solidified grease at the bottom. I tried the brisket once, but it was really bad - seemed like it was not fresh and they put it on a grill - no smoked taste.
One time we got a pound of bulk pork to go and when we opened it at home, find some big chunks (about 2 to 3 oz) instead of being chopped. There was also a lot of fat. I don't like to complain, but I ended up posting a comment to the owner/manager on the company website, mostly so they can know about it and fix their problems. I left full contact information and expected an acknowledgement as it lets the ownership know the situation. I never received any comment back. To me this is a sign of a business where the ownership just doesn't care - maybe they are arrogant.
Now that Midwood has just opened up right across the street, they need to improve or most of the business, not just mine, is going there, since it has better food. Also there is a new Mac's Speedshop BBQ opening up soon in downtown Matthews, so more good competition.
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