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  • Normally I'm a 5 star (and once a 1 star) kind of girl. Tonight at lucky strike severely disappointed me. We were there to just a have good night out with friends. My friend and I arrived late. It took 26 minutes to get any kind of service (we ended up going to the bartender -who was a doll...she gets 5 stars). Got food and beers and our hour on the lane was over so we went into the soft seating area. We were trying to cash out and still hasn't seen a server -it was an hour later. I got a manager involved and the server had left, charged the card that the tab was on, and never got someone else to cover their section. The manager bought us a round and was wonderful in trying to fix everything. We were waiting to go back on a lane, and it turns out they took us off the wait list since we had a lane earlier and they "didn't think we wanted the later lane as well". They try really hard, but it's like the fart that was forced. :(
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