This was probably one of my worse bagel experiences and it takes a lot to mess up a bagel and lox order. We ordered six to go. Once the Oder was ready I looked in the bag and saw 12 foil wrapped half bagels. Everything was stacked up on the half bagels starting with all the ingredients under the lox! I asked the girl behind the counter what that was and she said they were out of boxes! She seemed surprised that I was concerned! Furthermore, the lox was dry and the tomatoes were old and practically non existent! No management to talk to ! This was at 9 in the morning.