The staff, except for the front desk, are very friendly, ewelcoming, & attentive. The front desk staff are rude, sarcastic, & act like they're doing you a favor, instaed of understanding that the customer is the reason they're they & who pay their wages.
The rooms are okay, but the bathrooms need updates. The sink in my room was a harvest gold model from the 90's & ran very slow, even though the stopper could not be closed.
The mattress needs to be changed in Room 917, I almost rolled off the bed because it leaned to one side. The room never really got comfortably warm. I turned the temp to 76 & the HVAC unit was still blowing cold air. The towels are thin & rough & they only give you one washcloth.
The food for the business meetings was good & the servers are great.
The casino is dated with old machines & it has a moldy smell.