Absolutely the WORST experience I ever had. Purchased Gaggenau appliances 3 month before our move in, when the delivery date approached their delivery guys came to my house with 2 of my 7 appliances i had purchased, the delivery guy did not know where rest of my stuff was at, One of them opened his back trunk on his Toyota and took out my $5500 cooktop opened with no box nor any papers and asked me where do you want me to put it at!!!!! Still at this point i do not have the registration paperwork for it. When I called the office Garron the sales rep said start with biggest lies how everything was in back order, I called the distributor and they verified everything was in stock. I went to the office to see when I would receive my items, Mike gave me the worst approach and ended up cancelling on me when I caught him in his lies. DO YOURSELF A FAVOR AND DO NOT BUY FROM THIS PLACE.