I'm not sure what everyone is complaining about with the service. We had no problem. It was a bit akward at first when you walk in because it's unclear where the hostess station is, but you can figure it out pretty quick once they ask you how many in your party. We came here on a Friday night and it was packed. We received good service, however it did take a bit to get our food, which is expected when it's so busy. The food tasted great. We had pizza and a bruschetta appetizer. Wine was good too. I like their patio set up, and they have the heavy duty heat lamps to keep you warm. I'm glad they have a Humble Pie close by!