I found Creature Comforts of Charlotte via the first page of results on Google after searching for pet-sitters in Charlotte. I only spoke to one other pet sitting company before choosing this company-however I truly felt that I found the best pet-sitting deal as well as pet-sitter. I was very impressed by Mark's (President/Owner) friendliness and care to ensure that we were satisfied. He even was willing to help us out on Christmas Day while we were gone within a few days' notice-we were so grateful for his flexibility. We had a free consultation with him at our apartment and he sent us text messages/pictures and even a video of our kittens with every visit. I will not hesitate to call him again-he's been dubbed our go-to petsitter! Thank you Mark!