I visited this location last night with my boyfriend and his daughter. I love their ice cream, but this was by far the worst customer service experience I've had. Every employee behind the counter was rude and lacked any type of customer service skill. None of them smiled, we were rushed, and the employee that took our order spoke too low to hear her. When I said, "excuse me" she gave me attitude and barely spoke up. We asked for specific toppings and after we left had noticed that they had not been added. I would have gone back in to complain, but didn't want to deal with the attitudes or wait in the long line again. I would recommend to management that they enroll every one of their employees in a customer service training course and then track their progress.