ONLY WORTH GOING ONCE! Management take note!
I went to school for Hotel and Restaurant Management. There is a ton of things that need to be fixed. I was very disappointed.
I would rate this two different categories.
First, the service was awful! This company needs to have more employees in the restaurant area. We waited 30 to find an area "tables" where they serve you. If you are not in this area forget about getting a drink or food. Then we waited about 20 more minutes to place our orders. OUR FOOD CAME BEFORE OUR DRIKS, huge fail! We sent my friends order back two times. They need to have more than two computers to place orders. Have you though about servers having iPads to place the orders from? All employees who serve and or run food orders need to know the menu. Our food runner did not know what ingredients were in what my friend ordered. They need to have cocktail takers who walk the whole area of the restaurant. We had several food runners ask us, Did you order...? How are your orders printed out? No table numbers to what is ordered? They need to go back to training their service staff stat!
Second category, food/atmosphere.
The food and atmosphere is great. The tacos were to die for!! Way to go to the chef!
Once you get to your bay the service is good.
I would go once to experience this. Not eager to go again. You would think they have various locations that they would have things down by now!