My family and I love Black Angus and had a large dinner spending approximately $100 on our meal.
We decided to enjoy the chocolate brownie with ice cream that my wife and I could share. We had the two can eat for $39 ( Something Like That ) meal.
Anyways, the big brownie comes out with a TINY scoop of ice cream. I asked the waitress if we could get another scoop and she said that would be $1.50 additional.
I was like are you serious ? Our check is approximately $100. She said it was the cost of food.
No problem, I didn't ask for a manager because I am not going to argue about ice cream. However, the waitress tip reflected her attitude and non-willingness to obliged. She could have at least asked her manager about it.
Let him or her make the decision and don't give a lame excuse "It's the cost of food"
Needless to say, we will not be dining at this Black Angus in the future.