I purchased a sectional from Living Spaces two weeks ago and it was delivered last night. Unfortunately, it ended up being too small for the space and so I decided to buy an extension piece to make it bigger. However, once I looked more closely I realized that the extender piece would extend the sofa the wrong way.
I went in to the store today and explained what happened to sales person, Zane, and customer service rep, Corrie, and they were both a tremendous help in getting a new sofa ordered for me. I even get to keep the wrong one until the new one is delivered.
Because of them, I'm giving this location 5 stars and will definitely be shopping here again!