The gym is dirty and old and the whole place is extremely smelly. The "trainers" were rude and uninterested in working with me. When I complained about the trainers I was told they are really just coaches, but that's not what was said to me when I joined and they sold me a pack with a trainer. Even if they are just coaches, there's no reason for them to be rude. The staff was misleading with their sales contract and will say anything to get you to sign. I was told I could switch to a pay in full plan at anytime, and then when I went to do that, was told that's not possible and there's absolutely no one in the company that can help. In fact, the billing department said, we'll just cancel you membership and send it to collections instead of finding a resolution, and I was willing to pay them! I'm not sure what I'll do to resolve the issue, because I've been reading other reviewers that said even if you pay them off they won't cancel your contract and just keep billing you anyway. I would 100% not recommend joining this gym. It's not a nice place, the staff isn't helpful, and the contract is a nightmare. There's a 24 hour fitness just a block away.