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| - Was here w/2 friends on Saturday 9/20 (at about 6pm), then again this past weekend. The visit on 9/20 was -really- good, mostly because of our server, and the food (prime rib sliders w/cheese, the buffalo chicken dip, and a burger-entree). Our server on 9/20 was very attentive, and helpful w/menu suggestions.
Unfortunately, when my two friends and I visited on Saturday 9/25 (at 4:30pm), we had a -very- different experience. The place wasn't -that- busy, but our service took FOREVER (first water, then another 15-20min. to order drinks, then another 20min. to receive said drinks; the worst part came with paying the bill - the process of receiving the check, getting the check picked-up, and returned with receipts - 45min.). I asked the hostess as we left, she informed me a server had walked out, and our server had been working there 'only 4-weeks'.
Completely understand that when staff walk, it creates a ripple effect, and also understand that new servers can be clunky in their delivery . . . but 4-weeks is PLENTY of time to learn to ask for help from others (at the very least other servers should have helped her).
We -may- be back (but only because it's a convenient location for my friends)
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