Kevin is freaking amazing. We called him after we returned from our vacation. He did troubleshoot over the phone, but I still wanted him to come by. He is so reliable, honest and thorough. The only thing we needed was some freon or it equivalent now a days. Very reasonable price and trustworthy. I added his number to my contact list on my phone. I am glad I have someone who can take care of my A/C in the future.