Recently visited 170 Ave. Safeway store in Surprise. 2 registers open but no express lane and no automated check-outs. After a long wait and only 3-4 items to purchase, noticed many customers also in line with just a few items. When I finally got to the checker, I ask her if the store was ever going to get the automated check-out machines to speed things along. The checker told me Safeway was never going to install those machines because customers steal groceries. She then went on to complain how customers will take anything and walk out the door. The lady in line behind me complained about the limited number of checkers open, again neither was the express lane. The checker appeared offended and didn't care assuming we were customers that would also STEAL from her store. Decided I will visit Frye's more often since this Safeway Store is apparently, according to the checker, in a high crime area and regard all customers as thieves. Sad.