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  • I wish I could give separate stars for food and service. This place was very busy when we walked in, as it was Glendale Glitters. We expected to wait for a table, but were pleased when we were seated immediately. We ordered the sampler for 2 and drinks. I also wanted a salad, and the sever told me it was $2, which seemed reasonable. Our drinks arrived, and we settled in to our outdoor seat. The German band was a nice touch, and the heaters kept us toasty. Our food arrived soon after we finished hubby's soup and my salad. As the food runner approached, time slowed down to slow motion. He almost slid the entire plate on my lap but, instead, he reached to balance the plate and knocked over my full soda. On my lap. On the cold patio. I was not angry about the spilled soda--I was a server forever, and these things happen. I could tell this kids was freaked out, and we felt bad for him. He grabbed some napkins, apologized profusely, and then almost took off when I asked him for a refill on soda. He brought me a refill, but left our table a complete mess. We cleaned up as much as we could, and covered the ice left on our table with a bunch of napkins. I was soaked and our table was trashed. Our server came over and brought more napkins, but did not clean up our table until prompted. Pretty strange. Also, we ordered a sampler type meal, and no one really told us what was what on the plate, so we didn't know what we were eating. The food was quite good. I can't really tell you what exactly it was, but it was a huge portion for us. Our server also apologized but nothing else happened. If this would have happened when I was a server, I would have asked the manager to stop by the table and offer to at least buy dessert, if not the entire check. I was soaked; this wasn't a couple of drops. If you read my other reviews, I am not one to expect free food, but if there ever was a time, this was it. But, nothing was com'd. In fact, the side salad I ordered was $4 instead of $2.
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