My experience with Ric's was smooth from start to finish. From the front staff on the phone and in person, to the estimator, the gentleman overseeing my repairs, and the resulting repairs, I am beyond happy. They kept in touch with me throughout the whole process and even made sure I got back and forth to the rental car place easily. My car looks better than before it got damaged. They really care at Ric's and their customer service is top notch, which is everything these days. Thank you!