I absolutely love Steak n shake! I used to work at the one on South Blvd, so we frequently eat here alot. The biggest complaint I have though is the customer service. Especially at night, everyone is rude. We don't go in and dine at night anymore, but instead just use the drive thru. Even though they don't do so well in the customer service department, I recommend going back just for the sake of their good food. They actually cook all their food fresh, instead of McDonald's for example. You won't be disappointed.