I may not be the world's most careful person with phones, but this time, my phone breaking was NOT my fault! Since my phone is under a year warranty (suck it iPhone!) we were told that we could take it to a Sprint Repair Center and get it replaced. We took it to one, and the guy tried to blame the broken phone on me, when it was clearly a manufacturing defect. He then directed us to this store and said they might be able to help us.
We came in and were immediately greeted by someone and sat down so we could get the phone issue resolved. Pretty awesome so far. The guy looked over the phone a bit, did some stuff in the computer and then handed me a receipt saying I could get my replacement phone in just a couple days! He even activated my old phone so I wouldn't be communication-less. Sweet!
I was really impressed with this Sprint store. The employees are all very helpful, they're incredibly knowledgeable and they have a fun sense of humor. Plus, the crazy lady next to us was entertainment. I was very VERY happy with my experience here.