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  • Went in for a root touch up. No wait, easy location, salon was very well decorated and staff was friendly. Loved my stylist. So good so far for a first time client. Told stylist that my beaded weft was getting pulled up in a few days. My stylist noticed they weren't tight and kind of messed up and "offered" to fix them. I thought she just meant she would touch up a few, which I told her, but she did the whole head which I did not ask for. I didn't want to be charged for an extra service so I figured I was clear I was getting them done in a few days. After she began tightening my whole head for 30+ minutes I figured I would be getting charged. No biggie. Can't be more expensive than the other place, I figured. But... I was wrong. Shocker. She charged me to tighten my extensions more than my prior appointment was. I was surprised she charged me at all when she "offered to help me out" when I didn't tell her to do more than a few little adjustments and didn't tell me she was going to charge me. Whatever. I paid $180 for my root touch up, tip, and tightening (this was with 20%). I had good service. I didn't mind. BUT literally no less than a day later, my extensions and beads (much lighter than my color) had been poking out very noticeably. And my weft became falling apart!! COMPLETELY coming undone. So I called back to have them fixed and she told me she only tightened "a few" and that she would have to charge me again for tightening them (!!!!!!!!). I was a first time client, tipped generously, and she was saying she didn't tighten my whole head? I paid for a service that was clearly faulty and the salon did not want to compensate for it. Completely blown away by this. Never going back to this salon, and beware.
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