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  • This rating is based on service, which was atrocious. I normally rate more for food than service, but this time I focus more on service. For those who care strictly about food, I would rate the dishes as follows: Papdi chaat: 5/5 (spicier than normal) Pani puri: 4/5 Hot and sour soup: 5/5 Salty lassi: 5/5 Butter paneer: 5/5 Garlic naan: 5/5 Mushroom mattar: 5/5 Bharwan (malai) kofta: 2/5 Now ... for the circus show we experienced ... We ordered one vegetarian curry and 30 minutes later (which is too long to bring out a dish), they brought our food. The problem is that it was the wrong order! They remade the order and 20 minutes later, the food came out. They screwed up the order AGAIN and remade the SAME wrong dish. They remade the order one MORE time and this time it came out in 15 minutes. Overall, we waited over an hour for our food. Ridiculous! When I asked the owner if he would consider adjusting the bill, he said "What for? We gave you what you ordered eventually." I LOLed for real. There was clearly no understanding of service, punctuality, quality control, and making things right. They also had to remake our friend's dosa because it arrived cold. We had to flag the wait staff down multiple times for water refills. They rarely stopped by to ask if we needed anything. They didn't bring our check on their own for 20 minutes and we had to flag them down for that, too. Unfortunately, we couldn't leave a poor tip because the 18% tip was automatically posted since we had a group of 6. We will be back for the tasty food and hope that this was a one time, super bad service experience. May you have the luxury of time and the patience to wait.
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