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  • Note: I'm posting a review for this San Francisco-based company since they operate in around 60 different cities, including Pittsburgh, and I want people in this city to know about Lyft. In recent months, you may have seen cars zipping happily about Pittsburgh with pink,fuzzy moustaches mounted in between the front headlights. Do not fear them. Yellow Cab, however, should and is reacting accordingly... http://www.post-gazette.com/business/2014/04/26/PUC-cracks-down-on-Lyft-Uber-drivers/stories/201404250181 Unlike other cab services, Lyft cannot be reached by phone. Rather, interested commuters need to download the Lyft app to their smartphones and register through Facebook. Once your credit card information and phone number are set up (Lyft is completely cashless), all you have to do to request a ride is tap the icon, enter your location along with your destination, and wait. Soon, you'll see thumbnail pictures of your driver and his or her car along with their name. Once you order a ride, you'll even be able to track your driver's route to you. I tried Lyft a couple of Saturdays ago when no-car me needed to be shuttled to Bloomfield for a concert. My wait was 10 minutes each way. I was greeted both times by a friendly driver who fistbumped me and insist that I sit up front, offering me water, candy, and snacks. Get this: My trips both to and from Bloomfield cost me nothing since I was a new customer, therefore making me eligible for a "Pioneer" discount good for 2 free rides. My fare and tip were both factored in. Gratuities are automatically calculated into your total and are charged to your card. If there are no drivers available at the moment, the app will notify you. You will also be notified when your ride is near. Once you have arrived at your destination, you will be asked to rate your driver (drivers with an average rating less than a 4.5 are eliminated from Lyft). Other Things People Should Know About Lyft 1. Their fares are generally less than other cab companies in the metro area(roughly by 30%). My trip to Bloomfield cost about $9. 2. A "prime-time" ride (say around 2am on a Friday or Saturday night) will result in a 75% gratuity fee, but even with that factored in, my ride home was around $20. 3. Your initial "Pioneer" rides are good for rides $25 and under. 4. Drivers undergo extensive checks regarding their criminal and driving records. Cars must be 2000 models at the oldest and are thoroughly inspected. Only 6% of drivers who apply are hired. 5. Your total fee includes the cost per mile, the cost per minute, a pickup fee, and a "trust and safety" fee. The minimum charge is $4, and there is a $5 cancellation fee. 6. So far, Lyft only covers the city of Pittsburgh and some suburbs, mainly the Western ones. http://www.lyft.com/help?article=1408415 Lyft is your buddy with wheels, and when you're stranded, give 'em a call, 24/7. Sign up this instant! P.S. Lyft Pittsburgh doesn't appear to have a physical address. Again, the corporate headquarters is in San Francisco.
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