I will NEVER go here again. I was re-ended by someone who had Hartford ins and i had to take my car here for an estimate but was told i could take my car elsewhere as long as they could match the very low price that Gerber had estimated (should have been my first clue). The people there were nice, the repair staff incompetent. They did a so so job on fixing my car but put 2 new visible bumper clips and 2 USED clips. It was very obvious. This was a new bumper for petes sake! Then last weekend i opened my hood to check my fluid levels and guess what.....my front end was missing 2 bumper clips! Are you freaking kidding me?? What jerks! You remove and DON'T replace 2 clips out of 4 from my front bumper and don' t bother to tell me or order replacements like you should have. SHAME ON GERBER!!! I will never be back and will discourage anyone I can from using you.
4-2-2014 Update
After posting this i was contacted by the GM. He read this and was upset that i had such a problem. It was unacceptable to him. He wanted to use this as a training experience, so i brought my car back to let him fix it and show his employees that doing these types of things is not a good business decision and would not be tolerated. I have to say that i was impressed by his genuine concern and i know that the offending employee was dealt with. I am changing my review because i really think this will not happen again, to anyone. My car looks good.
Thank you N for caring!