so bad so bad!!!! No, it's just awful !!!!! they messed up my hair !!! burned. they treat your hair like a rag !!! I was a little pink pigment it instead of accepting remover she bleached them !!!!! thereby pink pigment ingrained and became even more pink! then she applied remover and then she again applied the bleach she crumpling my hair with bleach !!! for I have thin hair and twice bleach is awful !!!!!!! Her had to first apply the remover and then bleach! I ran out when he realized they are not professional. the girl who sat in a chair next to her hair looked awful and hair stylist took a lump on the floor! because her hair broke off right in her hand! Then it occurred to them that no one has seen !!!!! Yes, they are very kind, and drunk it smelled fumes from her breathing in my face and she ran straight to drink alcohol during my coloring!