Chose this hotel because it is off the strip and across the street that I can walk to Hofbrauhaus. Having gone many times to Las Vegas over the years I pretty much had stayed at the majority of them. Unfortunately the walk from the entrance to the hotel room would clock a mile at least. I am on holiday and don't want to suffer. Hard Rock Hotel has everything you need under one roof you don't have to leave and the walk is manageable. Upon check in on a Wednesday night the process was quick. Was surprised they even have smoking hotel rooms, not that we chose that option. Our room was in Casino Tower top floor with a view of the pool. Upon entering the room we had a guy inside with his feet up watching the big flat screen tv and a women installing a bathroom sink. All I can say is only in Vegas. Anyway he quickly gets defensive and he questions why we are there.
I call the front desk and she was sending up someone to get new room keys and to move us. After an eternity passed and jet lag kicked in I called and said don't bother. By this point the maintenance people finished and left. We went to the Luxe Bar to meet our friends.
The entire stay since we were there during non peak season the entire floor was under construction. Our friends moved to another Tower within the hotel. They said the process took forever. They were not happy. Our only crimp our last morning we woke up to an air compressor next room. After much conversation we got a delayed check out on Saturday evening which was a fair compensation as both other couples we were with paid the extra night.
I would come back the room was big, nicely decorated and clean. However we would call first to make sure they are not under construction or renovation first before coming back no bueno no early heads up.