The two ladies I dealt with were extremely nice and helpful. However when you call the corporate number for customer service it is deplorable. So far I have made 4 calls one of which the girl must have thought she muted me out but I could hear her talking to a coworker while I was explaining my issue. Not anywhere close to customer service. So far I have given the district and regional mgrs numbers with no return phone call. I'm just glad we moved our stuff out. Although the facility and staff on location were nice the customer service at corporate is why we will never return. Lesson learned