Worst service ever! I had my daughters 3rd birthday party here, we order 3 xl pizza, one cheese, one pepperoni, one half and half, at 6:09pm. We recite our cheese pizza around 6:30, they said they would buzz us when the other two were ready. I start to realize that time has passed and people who barely walked in already received their orders. It was 7:09 I went up and asked where were our pizza at? They said oh um you didn't get them? Obviously fucking not if I am asking about them. So the shift manager he had glasses not sure his name was like I am so sorry let me get you two free XL pizza for next time. I explained to him why would I ever want to come back to this shit place for pizza to wait and hour for? So I asked for my money back and he said well I cant give you your money back because it would make our company look bad to cooperate. He then went on about giving us pizza cake, and ice cream. Why would we want desert if we have a birthday cake? Why would we want anything else from this place? He then said okay I will refund your money for you, so we said okay cool. Then when he was about to give it back to us he said well I'm not going to give you the pizza. HOLD THE FUCK ON! Why not? You made us wait an hour for our pizza that we never got, you then said you'll refund us the money, then tell us that we cant have the pizza. He really ruined our experience here and we will never come back here. He ruined our daughter birthday. Our guest ate cake before their dinner. This place is so fucking pathetic!