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  • We had a great experience with Kitty Song (our sales consultant) with getting our pre-owned vehicle last month. Her manager Gary was also very friendly and helpful as well. Kitty is very honest - she gives you very good feedback and insight and doesn't try to sugarcoat things for the sake of a sale, which allowed us to purchase the right vehicle for our needs. We felt very comfortable with our purchase a result of Kitty's explanations and answers to our questions. She was also super easy to reach - I was able to text her or call her if i had any issues throughout the whole process. We were also able to get a great deal on the car and they fixed up any issue or concerns we had so that the car is in top shape. The reason why we decided to reach out to her when we wanted to consider replacing our vehicle with a Lexus was because my brother actually recommended her to me. He thought she was helpful, insightful and isn't pushy with the sale, so they were quite happy with her and recommended her to us when we were considering replacing our vehicle. Another reason why my brother approached this dealership is because my dad purchased his preowned vehicle from them back in 2010 and was really impressed by their customer service. I would highly recommend this dealership if anyone is looking to get a lexus vehicle. My dad has also had no issues with his vehicle after all these years and still enjoys his vehicle very much and when he brought his vehicle in for regular maintenance and services he is very pleased with their services, and he has said that when it's time to trade in his SUV he is planning to contact Kitty in the future. Overall, my family and I have had great experiences with this dealership so far and would definitely recommend our friends and family to go to this dealership!
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