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  • I was shopping in Phoenix on a Sunday afternoon and got hungry and wanted to try a quick service restaurant that I don't have at home. I spied a long line and a full parking lot at Culver's so I decided to eat there. I was lured in by the crowd and their sign advertising "Butter Burgers." The restaurant was packed and not very clean. The floors looked dirty, the soda fountain was sticky, and the couple of tables that were vacant had trash on them. I placed my order fairly quickly and the employees were friendly enough but not exceptional in any way. For example, the cashier let me order an additional side of cheese curds but neglected to tell me that I could've simply substituted them for the green beans that came with my burger. I got a bacon burger combo with a drink and green beans as my side, along with a side of cheese curds. Once my food arrived, I was disappointed. The burger meat itself was okay, served hot and appropriately seasoned, and the bun was puffy and buttery (too bad I'm trying not to consume any carbs)! The red onions were crisp and fresh, and the pickles were tasty. The problem was that this burger hit on two of my biggest pet peeves when it comes to restaurants: 1. the cheese was just slapped on my burger and was NOT melty AT ALL, and 2. the bacon was that disgusting pre-packaged, pre-cooked junk. A solid burger restaurant should never serve a burger with unmelted cheese and pre-cooked bacon! That's a major, epic fail! The cheese curds were good but tasted like frozen junk food and the green beans were an absolutely disgusting afterthought! They weren't seasoned at all and were literally frozen beans that had been shoved in a microwave. They looked as unappetizing as they tasted. This lunch was pricey too and not worth the expense. I will not be returning to Culver's.
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