Had to get an A service and a ignition key made. It took 3.5 hrs!! Not sure if it was the service tech (first day on the job) or the inefficiency of the dealership.) I had to work, so the time was not such a big deal. But really! an oil/lube and a key being made should only take an hour, max! I've had better service. If you go here, make sure you're checking in regularly so you don't waste time.