Terrible customer service! Being from NY, the flagship store has set a high bar for my Experiences. This store was dirty- items needed to be polished, counters were dusty and employees were not knowledgable on the products in the cases.
Spoke with store manager, i was offered free jewelry cleaning but wouldn't allow them at this location to clean any of my pieces!
Be aware, if you are a Tiffany and Co. Regular avoid this location, you will be disappointed.