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| - I tried to have a casual dinner here Saturday evening. The only positive thing I can write is the valet was very friendly!
We had a reservation but that didn't matter. We sat at the bar for over 15 minutes where the bartender gave us the wrong drinks then ignored us as we tried to get correct drinks. I had to remind the hostess that we still had not been seated after we watched people without reservations get seated as they walked in the door. We were finally seated at a tiny table by the kitchen. Keep in mind that the restaurant was by no means crowded. Our waiter took our drink and dinner orders. He brought us soup then never returned to our table. The soup was very good, so that was a plus (soup and valet!).
We never received water, or the drinks we ordered from the waiter. We never received the food we ordered. After 45 minutes, we left. Got up and walked right out. A manager followed us outside but never apologized for the horrible service or huge wait time.
From the hostess to the manager, everyone we encountered Saturday night was horrible. The hostess could not be bothered to greet us then forgot about us, and we had a reservation arriving prior to that time. The bartender gave us whatever drinks she wanted to, then left the bar area. Our waiter, after taking our orders, attended to his other tables and did not even bring us 2 glasses of water. The manager, admitting to the long food check time, dismissed our complaint. The place is not worth the time it takes to make a reservation. They will ignore it anyway! I will, however, wave to the valet as I drive by to some other place!
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