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http://www.openvoc.eu/poi#usefulReviews
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  • My wife and I went to dinner at the bonefish grill in independence Ohio. Received an over cooked steak as part of our filet scampi order. The waiter Dwayne offered to replace the entire meal, scampis and all. The waiter also offered to box up the wrong order for our dog and gave us a complimentary dessert. We were so impressed with the service recovery. And not to mention, the appetizer and my wife's meal were excellent. all of the food was excellent. The manager Dave also contributed to the service recovery. He was aware of the order mishap and stopped by our table to inquire about the mistake and how the server fixed it. Nice job bonefish grill.
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