Received a wax for the bikini area and was unfortunately the most painful I've had in all my years of waxing. I've moved around quite a bit in the last several years (multiple states) so I've both done my own waxes and paid for them to be done pretty regularly. Wax wasn't smooth and only about half done. It took multiple pull attempts to get a strip of wax off (yikes, super painful). I have a pretty high pain tolerance but this was making me squirm...for the first time in my life. She said she was done so I went home and confirmed maybe 50% completion - not even bikini ready. Super bummed, super sore. Would not recommend.