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| - The Tilted Kilt won the toss up between them and the Hard Rock for dinner and drinks before a concert across the street. Upon arrival we were told the wait time was approximately 20 to 30 minutes and being a busy Saturday night, we totally understood and decided to order a couple drinks and enjoy the view from the outside balcony while we waited. After 45 minutes had passed, I asked the hostess for an update and was told it would be another 10 minutes or so. After another 15 minutes I got a text on my phone saying " Your table is ready, please see your host to be seated!"
It all went downhill from there. We stood at the hostess station for nearly 10 minutes before she got around to taking us to our table, and when we got to our table....NO CHAIRS! I asked jokingly " Do we get chairs ?" She turned and left the room to, I assume, look for some. Another couple 2 tables over offered us the 2 chairs they weren't using.
A slogan constantly shown on one of the many TVs says "nothing looks better than a cold beer" which inspired my wife to order a Guinness which in turn was delivered in a nice warm plastic cup while my water was in a nice cold glass. We ordered some nachos for an appetizer and when our server returned a few minutes later, she asked if we wanted to order anything else. I got a bbq bacon cheese burger with a side of rings and my wife got a philly of some sort. Another 10 minutes go by and she brings the burger and sandwich. "No nachos?", I asked. "They didn't bring them?", she asked. She turned to walk away and I said to just take them off the bill and we'd just eat what we have. My wife's sandwich looked very good and she had no complaints. The burger, while looking good, had a bun that was either stale or over toasted and nearly void of bbq sauce and the onion rings were undercooked and on the soggy side.
Now I always say that if you don't bring the problem up to the staff when something is not right, you can't complain bout it later. But our server never came back around till she brought the check and I was starving, so nearly half my food was gone. And when I looked at the bill....the nachos were still on it!
My overall opinion is that this place is a Hooters with Irish decor that thinks having its help show a ton of cleavage and belly buttons would make up for shoddy service and mediocre (at best) food. It did not. I've had better burgers and service at a Denny's.
One star because my wife ate her entire sandwich.
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