Our family Mother's Day celebration encountered the horrendous service of Longhorn Steakhouse
I ordered a NY Strip steak at a cost of $20. I was served a thin, flat and tough piece of meat being passed off as a NY strip steak. It didn't resemble a NY Strip at all. As a matter of fact, the runner announced it as a ribeye steak as he delivered it to me. As I questioned the piece of meat, the manager and the server kept insisting this flat, thin and tough meat was indeed a strip steak.
As I waited for a genuine NY strip steak, everyone in my party finished their meals. Finally, I did receive a NY Strip Steak that looked and tasted like a NY Strip Steak. Packed it up a left.
The server Rylee was downright unpleasant. She was disagreeable and argumentative.
Longhorn Steakhouse in Strongsville, Ohio should not be your destination for dinner or any celebratory event.