I decided to give this place a go after seeing it on my walk back from getting sushi at Harumi (one of the best places for sushi in Phoenix). I was excited because we finally had a ramen place within walking distance from work, but my experience was mixed. Firstly, the service and atmosphere was great for a downtown lunch. I liked the counter setup and the seating. Clean and comfortable. Prices are also reasonable. Now, the food is another thing.
First, the food was in one word - bland. The broth lacked character and was uninviting after the first taste. I would have liked to see more toppings and a more appropriate spoon option. On a bright note, I think this place has potential to be a downtown favorite if it can fix a couple things. Change up your broth, add more toppings, and find appropriate sized spoons then I'll give it another try.