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  • My comments have nothing to do with this dealership's new-car service; instead, I'm going to vent a little about what happened when I visited both the Parts and Service departments at Superstition Springs Chrysler Jeep this morning. I went to the parts counter first, looking for a simple plastic trim fastener used for reattaching the door panel on my Jeep. You can buy a 50-piece bag of these plastic fasteners on Amazon for $9.95, but I wanted to finish the job I'd started now and didn't want to wait on Amazon. The parts guy looks it up on his computer, and with a straight face tells me that just one of these fasteners is $7.50! No way, I thought, so on my way out I stopped by the service counter to ask for the cost of a coolant flush. The service guy looks it up and comes back with $149.00 -- $50 more than either of the other nearby Jeep dealerships. So here's my take on Superstition Springs Chrysler Jeep: if you need parts or non-warranty service, stay away from this place. Just my 2 cents, of course, but it looks to me like these guys will hose you big-time on parts and service.
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