I pay, I drive up, roll my window down to collect the damp cloth & air freshener handed to me by an employee for the interior of my car- the employee instructs me to put the vehicle in 'neutral' to roll through the car wash...
The belt shot me through the ENTIRE "wash" in less than 30 seconds, BEFORE I could even roll my window up! It did not wash my car. Instead, I got a fresh spray of vehicle soap, wax & Rain-X all over myself & the INTERIOR of my vehicle while the outside was briefly sprayed as we all jetted through...
"We don't know what happened! We saw you get 'rocketed' through & don't know why it did that!"
Yes, they offered me a second "wash". Was it great? No. I have leather seats & was already soaked, myself, as well as my vehicle interior with a decent amount of soap & such. Thanks for offering me a towel... but a full REFUND or offering to entirely detail the interior of my vehicle your establishment just forcefully flooded would have been more sufficient than the crap $15 "wash" I initially paid for!
There are at least 5 other car wash facilities within a 5 mile radius of this one... I suggest going to ANY other one in lieu of this one! Not even the crappy quickie bays Chevron has can screw up as bad as this one... & they don't leave you AND your vehicle interior looking like a drowned rat. With a car still covered in filth, to boot.