Brought in a beautiful wedding/engagement ring to sell. The guy gave me his whole family story before telling me he couldn't even give me an offer because the diamonds were "small" I knew he was full of crap then. He tried to tell me the purchase price of my ring was less than the replacement cost value. These ppl try to fast talk you or act like you're dumb. He advised I go to a pawn shop, yeah right. Goodbye! DON'T WASTE YOUR TIME HERE. Their commercial is very misleading.