I got my first ever tattoo recently here. I just had the picture of what I wanted and they found it online for me. The staff was really nice and I should say it was not as painful as I expected it to be. They talk you through the whole thing and ask how I feel at ever step. This made me feel very comfortable. It's been a week and the tattoo has safely set in without any issues. Great service! I would definitely recommend them to anyone.