I scheduled a taxi (needed a larger vehicle other than a prius) at 8am to go to the airport at 5 pm. I live in Arcadia area. So its not entirely difficult to transport to the airport.
At 5:15 i called and they said they hadn't had anyone in the area and need to dispatch someone once they were close. I called ten minutes later. Same excuse, even from a shift manager..Really? After scheduling a taxi almost 7 hrs in advance? Get your s&@$ together..how is a business run this way? if i could give this service (-) value i would. Use a competing service, lyft or uber..